Refund Policy

Thanks for shopping at Overland Luggage Solutions.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us via our email : info@olscomponents.com or call us on : 0191 4018751

Items Not Eligible

All items that are returned with obvious signs of wear and tear, without original packaging and/or without a valid receipt will not be considered for a refund. Only items that have a genuine malfunction and have been tested by ourselves upon receipt will be considered for a replacement item.

Sale Items

No refunds will be given on sale items that are deemed stock clearance and have been marked down to cost price.

How To Return Your Item

Please contact us for any returns.

Latest from the Blog

OLS Luggage straps

 Currently available in two lengths (1.5M and 1.8M) the 1.5M strap is aimed at pannier top extra baggage mounting along with the PLL25 loop where...

The OLS Adventure Bike Project

This blog is about the ongoing updates we make to the project bike. The bike was started before OLS came about but it has since been adopted and given...

Ladies On the Hoof

Over the years I have met many robust and colourful female travellers in some unlikely places and it has never failed to put a smile on...
Site Designed by Team Valley Web